My 2nd refinance with Lillian. As with the first refinance, Lillian was thorough, timely in all responses, and gets 5-stars from this satisfied customer.

Lillian was awesome. Lillian made my home buying process easy and comfortable. Lillian is very professional and Courtesy most of all Lillian is knowledgeable. I am a first time home buyer and I have heard horror stories so when I tell people my experience they cannot wait to work with Lillian. Thank you Lillian for the 6weeks of hardworking to put me in my forever home . 🤗

Excellent person to work with. Highly recommended.

Extremely happy with MS.Wong timely professional service and results

Lillian is fantastic she is very professional and pays close attention to detail. She is always on top of things and does an amazing job communicating through the whole process. It’s definitely easier for me to do my job when I have someone like Lillian on the loan side I highly recommend her.

Lillian was awesome to work with. She was very helpful and kept us updated on the whole process. Will definitely recommend her to other buyers. Thank you Lillian.

Lillian was awesome. She kept us up to date on the status of the loan process and our deal even closed early. I would recommend Lillian to anyone looking to get a loan.

She was amazing. She found a lending company that actually cares about veterans. When no other underwriter and bank would refi my home she went the extra mile to find one, she would not give up. I was able to use my equity to put me and my kids in a way better financial position, keep my home and have a great xmas. Like i said she was amazing.

Lillian Wong is the best of the best. Her professionalism, passion for details, and patience when working me throughout the process was outstanding. She exemplifies the excellence any company should try to achieve.

Thank You

Very professional personable and responsive to any question or issue! This is the second loan Lilian has done for me. She is amazing works her butt off to close the deal and consider her a friend!

Lillian is great and has been an indirect part of my family. She has helped me over the years with all my home financing needs. She's a great communicator and friend. She is very responsive at all times of the day not just a 9 to 5 person who will bot return calls. I highly recommend her for all your future needs!

Lillian was amazing! She explained everything very clearly, answered every question we had, was very attentive and patient, and was very quick to respond to us. I was a pleasure working with her and we highly recommend her!

I was down and out speaking with many lenders who turned me down, when I received a call from Lillian. I put off calling her back as I figured it was another rejection based on my credit waiting to happen. I couldn't have been more wrong and grateful to admit it. When I spoke to Lillian, she heard my circumstance and worked tirelessly to get me approved for a loan, an absolute miracle in my eyes. Without a long backstory, I had a lot going on, which Lillian supported, even when I wasn't participating as actively as I should and could have been. I'm blessed to know Lillian and consider anyone who works that hard for a stranger to actually be a friend. Hopefully I'll get to meet her and express my gratitude in person. I have already recommended her to friends and will continue to do so.

Lillian was great to work with!!

Lillian Wong is a professional & does an excellent job in helping her clients with the process of finding and doing refinancing, even in somewhat difficult situations of simple getting the job done and closing the deal. We would and have recommended her and her Senior Mortgage skill to others! Than you sincerely Lillian!

Lillian did a wonderful job keeping up with our loan process and keeping us up to speed on its progress.

Lillian was so professional and thorough handling my loan. She's on top of every step of the process. I was so happy to have her assist me. I will recommend her to all my friends if they need a loan.

Thank you Lillian. Yolanda
9.14.2019

Lillian was very conscientious and prompt in returning phone calls, texts, and emails. She was pleasant, knowledgeable and easy to work with.

The process of refinancing with Commerce Home Mortgage, however, was unpleasant and difficult. We first had to assemble a list of 13 required documentation items, which took a long time to compile from sources in Michigan, Arizona, federal and state governments, banks, insurance companies, etc. After complying and being told that everything was in order, we were then asked for more documentaton items. Again, we were told that things were going well only to be informed soon after that the underwriters wanted more information. This went on ad nauseum until we were asked for information that did not exist in the form the underwriters wanted. We spent countless hours on the phone and on "hold", trying to reach offices to get information, some of which was not even available. The whole process was frustrating, irritating, and frankly insulting.

None of this was Lillian's fault. She was patient and thorough and sorry for the inconvenience. It was all very aggravating, however, because much of the asked-for information looked like an after-thought and unnecessary duplication of what had already been submitted. Unfortunately, the experience was not satisfying.

Lillian was excellent to work with. She was always on top of what needed to be done, stayed in constant communication with us over the loan process and gave clear instructions for what she needed from us. I highly recommend Lillian Wong!

Lillian was awesome on my recent mortgage. She kept me up to date on the process and secured a good rate for me. I’ll be recommending her to my friends as/when they are considering a mortgage

Lillian IS the Consummate Professional. The entire process was seamless. Her entire team garners my highest recommendation.

She is Great Leander

Lillian did a great job working on our reverse mortgage. We will strongly recommend her if we talk to others who will be considering RM's.

Let me begin by saying that Lillian is amazing. In the middle of our home buying process we unfortunately had to change lenders. When Lillian got our file she put us back on track without missing a beat. It was such a pleasure working with her. She is efficient, knowledgeable, and diligent. Thank you Lillian!

Lillian was an absolute gem ..My wife and I changed our mind on 2 different houses before we chose the 3rd house as the one....Lillian was able to change the process without skipping a beat...True grace under fire and pure professionalism..

Lillian did a wonderful job for me. I found her to be extremely pleasant and very efficient.

My husband and I have been married over 45 years and have been through the process of buying a home several times, each time causing stress at some point. Lillian Wong made our last purchase a very memorable one with all phases of the purchase going smoothly from the beginning of our search to the final day of closing. She is a dedicated professional who is very knowledgeable and efficient. She is an awesome Loan Officer who goes above and beyond to make sure everything goes without incident and in a timely manner. If you are looking for someone who will make your purchase experience a special one we highly recommend Lillian Wong.

Lillian Wong was very knowledgeable about her job and made the whole process go smoothly and less stressful. I would recommend her for all your mortgage needs.

Lillian was amazing! She was always very quick to respond and helpful with any questions we had. I highly recommend her to anyone looking to buy a home!